Card Control Tools to Put You in Control
If you or someone you know has ever faced credit card fraud, you're likely familiar with the overwhelming stress it can cause. Our Hickam FCU Card Control app offers various tools to help protect your identity and finances.
Getting Started
Make sure you are enrolled in Online Banking and have the following apps downloaded to your phone:
- Hickam FCU mobile app
- Hickam FCU Card Control app
The Card Control app shares a login with your Hickam FCU Mobile App (which is also your Online Banking login). To access Card Control from the Hickam FCU Mobile App, you can find it by tapping the top-right menu, then tap “Cards”.
In the Card Control app, be sure to add all your Hickam FCU Debit and Credit cards.
Key Features
Alerts & Controls
Stay ahead of unauthorized transactions by using our Alerts & Controls features. Get instant, customized notifications based on transaction location, spend limits, merchant types, and transaction types. Take it a step further and set up custom controls as well! You can control whether to accept or decline transactions based on the criteria above.
Lock Card
If you detect suspicious activity on your cards, quickly take action by locking it through our Card Control app. Locking your card will decline further transactions, giving you peace of mind by preventing further fraudulent transactions until you choose to unlock the card. Any recurring transactions you previously set up will continue to be paid as usual.
Travel Notices
Whether planning a domestic trip to the ninth island or going abroad, register your trip within the Card Control app to ensure seamless transactions while you’re away. Enjoy your trip without having to reach out to us via call or message.
