Hickam Federal Credit Union is a community credit union, owned and operated by its members, serving the entire island of Oahu. Anyone who lives, works, worships, or attends school on Oahu is eligible to join the credit union. Immediate family members of any eligible person are also able to join the credit union.

Hickam Federal Credit Union is governed by a board of directors that is responsible for the general direction and oversight of the credit union. Every member of the credit union has one vote in electing the board of directors regardless of how much he or she has on deposit over the minimum balance required in a savings account. Each director is a member of the credit union and serves on the board as a non-paid volunteer.

Hickam FCU is a federally-chartered community credit union, organized under regulatory laws that are monitored and enforced by the National Credit Union Administration, a federal agency of the U.S. Government. A member's savings is federally insured to at least $250,000 and is backed by the full faith and credit of the United States Government.